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Maximum Matting

Legal

Privacy Policy

This policy explains what personal data we collect, why we collect it, and how we keep it safe.

Last updated: 19/12/2025

Who we are

Maximum Matting provides industrial matting solutions to UK facilities teams. This website is used to share product information and to receive enquiries via the contact form.

How to contact us about privacy

For privacy questions or requests, email [email protected].

What data we collect

  • Contact details: name, company, email address, phone number.
  • Enquiry content: any message you submit and related project notes.
  • Files you upload: drawings, PDFs, images, or ZIP files you attach to an enquiry.
  • Basic metadata: page URL/title and browser user agent to help diagnose form issues and route your request.

How we use your data

  • To respond to enquiries and provide quotes/specification packs.
  • To provide technical support relating to matting selection and planning.
  • To maintain records of communications for quality and continuity.
  • If you opt in, to send relevant updates (you can opt out at any time).

Lawful basis (UK GDPR)

We process personal data to respond to your request (performance of a contract or steps prior to entering a contract) and for our legitimate interests (supporting customers and improving our service). Where required, we rely on consent (for optional marketing updates).

Sharing and processors

We only share personal data when necessary to operate the website and respond to enquiries (for example, email delivery and form processing). We do not sell your personal data.

Retention

We keep enquiry data for as long as needed to respond, maintain business records, and meet legal or accounting requirements. If you want us to delete information, contact us and we’ll handle the request where we can.

Security

We use appropriate technical and organisational measures to protect data. No method of transmission or storage is 100% secure, but we work to reduce risk.

Your rights

Depending on your situation, you may have rights to access, correct, delete, or restrict processing of your data, and to object to certain processing. To make a request, email [email protected].

Changes to this policy

We may update this policy as our website and processes evolve. The date at the top indicates the most recent revision.